Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

Your care records The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside...

Carers

Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know...

Complaints and compliments

Should you wish to make a complaint about our service in the first instance, please ask to speak to a manager/supervisor. Alternatively, you can put your complaint in writing to...

Find your NHS number

Your NHS number is a 10 digit number, like 485 777 3456. It is on any letter you receive from the NHS. You do not need to know your NHS...

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. Anyone can register with a GP surgery. You do not...

Named GP

All patients at Tessa Jowell GP Surgery have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice....

NHS Data-sharing

Your health records contain a type of data called confidential patient information, which can be used to help with research and planning. You can choose to stop your confidential patient...

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and...

Patient rights and responsibilities

You have a right to expect a high standard of medical care from our practice and we will try at all times to provide the very best care possible within...

Practice boundary

List of postcodes we register: SE5 SE15 SE21 SE22 SE23 SE24 SE27 Please use the map below to see if you live within our practice boundary or see the image...

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled...

Updating your details

Please notify the surgery of any changes in your personal details such as your name, address or telephone number by emailing:  souccg.tjgp@nhs.net This will enable us to keep our records...

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal...

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their...

Date published: 8th October, 2014
Date last updated: 15th November, 2014