Should you wish to make a complaint about our service in the first instance, please ask to speak to a manager/supervisor.
Alternatively, you can put your complaint in writing to the Practice Manager.
If the Practice cannot resolve the issue or should you be dissatisfied with the outcome you also have the right to approach the following:
Independent Complaints Advocacy Service: 0300 456 2370
Web: www.pohwer.net
The Parliamentary Ombudsman: 0345 015 4033
Web: www.ombudsman.org.uk
NHS England: 0300 311 22 33
Email: [email protected]
