From 15th November 2021, we have introduced a system called askmyGP which is an easy and fast way to ask for any kind of help from the practice.
You can submit your request 24 hours Monday to Friday and we will respond during working hours Monday to Friday.
It stops the 8am rush for appointments as you can contact the practice at any time. You will usually receive a response on the same day (during working hours Monday-Friday up until 5pm), and be seen face to face if needed the same day!
- askmyGP is available to all our patients, and you can use it to ask about your children or other people you care for (if they are registered with us).
- You can request a particular doctor or nurse (so long as they are available)
- You can choose to be contacted by the surgery by telephone, secure message or video call
- You can register for askmyGP now, without any paperwork using the link below
Please note you can no longer book a GP appointment using our previous online appointment system.
We are encouraging everyone who has access to a computer, smart phone or tablet to use askmyGP:
- it saves you time
- really ill patients don’t have to wait for urgent slots at the end of surgeries
- GPs can manage their time more effectively and ensure the right patients receive the right care within the right time
If you are unable to use the internet, you will not be disadvantaged: please phone and one of our receptionists will take a few details about your problem or request and then pass these to the appropriate team member.
The video link below provides information for our patients about the askmygpGP online platform.
However you choose to get in touch, our team will contact you quickly and either sort out your problem by secure message, on the phone or arrange to see you the same day, or another day if that’s more convenient.
That’s it – simple and straightforward!
You can still telephone the practice directly to book some routine care appointments, please see the list below for details:
- Childhood Immunisation
- Influenza Vaccination
- Cervical Smear ( Smear test )
- Dressings/ Wound care
- Annual reviews (diabetes, hypertension, COPD, asthma, dementia, learning disability)
- Baby checks (6-8 weeks), post-natal checks
- NHS Health Check
- New Patient Health Check
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible.
You may request a home visit if you are housebound or are too ill to visit the practice. Our clinicians will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls
Out of Hours
If you need urgent medical advice between the hours of 6.30 pm – 8 am weekdays, during weekends or on Bank Holidays – please telephone 111.
NHS 111 can help if you have an urgent medical problem and you’re not sure what to do. For children under 5 call 111